We usually begin with a short call to understand your environment, your current challenges, and your priorities. From there, we suggest a practical starting point—this might be a device management cleanup, an IoT integration pilot, or support onboarding.

Both are possible. Many clients keep their internal IT team and use Lighthouse for specialized projects, monitoring, or ongoing managed services. In other cases, we act as the primary IT partner. We’ll shape the engagement around what you already have in place.

We work with organizations that rely heavily on their devices, systems, and connectivity to deliver work—often with distributed teams, physical facilities, or many endpoints to manage. If technology interruptions hurt your operations, we’re usually a good fit.

Yes. You don’t need a fully defined project to talk to us. We can assess your environment, surface the biggest risks or opportunities, and propose a phased approach that fits your capacity and budget.

It depends on scope. Some focused improvements (like tightening device policies) can be done quickly, while broader integrations and AI projects take longer. We’ll give you a clear timeline before we start and keep you updated as we go.

We don’t disappear. After go-live, we monitor, support, and refine the solution. That can include regular reviews, updates, security checks, and roadmap discussions so your setup keeps improving over time.